How to create an Office 365 Connector for GSX Echo Service

CLOUD ON-PREMISES

These steps describe how to fix GSX Echo email delivery issues related to Office Protection greylisting.
(See Fix email delivery issues for error code 451 4.7.500-699 (ASxxx) in Exchange Online).

Instructions

  • Click on Add a connector.

  • Then select Partner organization.

  • Click Next.

  • Type a name (ie: GSX Echo Service) for the connector.

  • Make sure the Turn it on box is checked.

  • Click Next.

  • Select By verifying that the IP address of the sending server matches one of the following IP addresses…

  • and add the 51.124.8.220, 51.105.107.236, 51.138.31.12, 20.50.212.106 one by one to the field.

  • Click Next.

  • Make sure that you uncheck the Reject email messages if they aren’t sent over TLS.

  • Click Next.

  • You can review the settings and then click on Create connector.

At the end of the process, you will get this message Connector created.