New documentation available here for a later version than 2.0.
This online help is intended for Gizmo users up to version 2.0 and gives access to Knowledge Base articles of the Gizmo product (all versions).
Knowledge Base
How-to CLOUD ON-PREMISES
- How to manually grant tenant-wide admin consent to Gizmo
- How to set up a proxy for Local System account at the machine level
- How to enable the Gizmo API
- How to fix the deletion of a default delivery system
- How to configure a Webhook with MS Power Automate
- How to retrieve Gizmo Installer logs files on a Windows Server 2019
- How to update SQL password in GSX server
- How to remove Exchange UM services from Exchange 2019 scan configuration
- How to create an Office 365 Connector for GSX Echo Service
- How to check Microsoft Azure AD tenant GUID
- How to check the Robot Manager requirements
- How to install a GSX Robot Manager on Microsoft Windows 7
- How to create an Azure AD application so the GSX Robot App can connect to your Microsoft 365 tenant
- How to create a clientID for the Exchange User Experience scenarios
- How to identify the cipher used by an HTTPS Connection
- How to cleanly reboot the Gizmo Robot Manager host machine
- How to test Office 365 Exchange Online Email Autoconfiguration using the Microsoft Remote Connectivity Analyzer Tool
- How to Configure Prerequisites for Monitoring Office 365 Health
Troubleshooting CLOUD ON-PREMISES
- Error in WebUI "User user@domain.com is not authorized on this app"
- Teams error message "Check Presence Time could not be retrieved"
- Teams Advanced error message "Check Presence time could not be retrieved. GetMeProperties failed: 404"
- Unable to find the EWS endpoint url for accessing Exchange mailboxes
- Issue when deploying Azure AD Connect on a Windows Server 2016
- Failed to create remote PS Session when deploying Exchange Edge Server template
- IIS configuration issue when upgrading from Gizmo1.9 to 2.0
- Failed to scan because of an invalid username parameter
- Scan configuration Cmdlet does not display Scan configuration parameters
- Unable to install Gizmo Boston Robot Manager on Windows 7
- Error message "Verify that you have sufficient privileges to start system services"
- Unable to create SSL/TLS secure channel
- Error message: "System.ArgumentException: Could not cast or convert from System.String to Gsx.Robot.Model.ParameterDictionary"
- Exchange Online and Internal Mail Routing error: “An item with the same key has already been added”
- Teams Video metrics do not display
How-to ON-PREMISES
- How to manually failover Gizmo application to another server
- How to set monitored servers in maintenance
- How to submit your domain for enabling Single Sign-On (on-premises)
- How to retrieve last 10 scan results from the Database
- How to retrieve Robot Manager log and result
- How to Scan Exchange Online without Autodiscover
- How to enable HTTPS (with self-signed certificate)
- Contact GSX Support - Raise a support ticket with GSX
- How to enable hidden dashboards
- How to exclude Exchange Server HealthSets
- How to remove a Robot Manager from Gizmo
- How to manually register Gizmo in Azure AD for SSO
This online help applies to Gizmo up to version 2.0.